Privacy Policy

This Privacy Policy explains how Apollo Provider TV (“Company,” “we,” “us,” “our”) collects, uses, and shares information when you use our website and services (the “Service”).

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1) Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined below. These definitions apply whether the terms appear in singular or plural.

Definitions

• Account: A unique account created for you to access parts of the Service.
• Company: Apollo Provider TV, 900 NW 77th Court, Miami, FL 33166, United States.
• Cookies: Small files placed on your device that help a website function and remember information about your visit.
• Country: United States (Florida).
• Device: Any device that can access the Service (computer, phone, tablet).
• Personal Data: Information that identifies or relates to an identifiable individual.
• Service: The website and related services provided by the Company.
• Service Provider: A third party that processes data on behalf of the Company (hosting, analytics, support tools, etc.).
• Usage Data: Data collected automatically when using the Service.
• Website: https://primespollo.com
• You: The individual using the Service, or an entity on whose behalf the Service is used.

2) Information We Collect

A) Personal Data You Provide

Depending on how you use the Service, we may collect:

• Email address
• Account details you provide (such as username or login information, if applicable)
• Support messages and content you send us (including any information you include in emails or chats)
• Order-related details needed to fulfill your request (for example, the plan you chose)

Payments: If you pay using third-party payment methods (including cryptocurrency payment processors), payment processing is handled by those providers. We may receive limited details such as payment status, invoice ID, transaction reference/ID, and amount paid, but we do not store your full payment card details (if applicable). For crypto payments, we do not collect or store your private keys.

B) Usage Data (Collected Automatically)

We may collect Usage Data such as:

• IP address (may be used to approximate location)
• Browser type/version
• Device type and identifiers
• Pages visited, time spent, clicks, referring URLs
• Date/time of visits
• Diagnostic/log data

C) Cookies and Similar Technologies

We use Cookies and similar technologies to operate and improve the Service. Cookies may be “session” cookies (deleted when you close your browser) or “persistent” cookies (remain until deleted).

You can control cookies through your browser settings. If you disable cookies, some parts of the Service may not function properly.

3) How We Use Your Information

We may use your information to:

• Provide and operate the Service (including creating/maintaining your Account)
• Process requests and deliver service access
• Communicate with you (support, service updates, confirmations, important notices)
• Improve and optimize the Service (performance, features, user experience)
• Monitor security and prevent fraud, abuse, or unauthorized access
• Comply with legal obligations and enforce our policies

4) Legal Bases (For EEA/UK Users)

If you are located in the European Economic Area or the United Kingdom, we process Personal Data under one or more of these legal bases:

• Contract: to provide the Service you request
• Consent: when you choose to provide consent (e.g., certain cookies/marketing if used)
• Legitimate interests: to secure, operate, and improve our Service
• Legal obligation: to comply with applicable laws

5) How We Share Your Information

A) Service Providers

We may share information with vendors that help us operate the Service, such as hosting and infrastructure providers, analytics providers (site performance and usage), customer support tools, and payment/invoicing providers (only necessary transaction/invoice details).

These providers are authorized to use your information only as needed to provide services to us.

B) Business Transfers

If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

C) Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, or to protect rights, safety, and security.

6) Data Retention

We retain Personal Data only as long as necessary for the purposes described in this Privacy Policy, providing the Service, complying with legal obligations, resolving disputes, and enforcing agreements.

Usage Data may be retained for a shorter period unless it is needed for security or legal compliance.

7) Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

8) Your Privacy Rights

A) General Rights

Depending on your location, you may have rights to:

• Request access to your Personal Data
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Object to certain processing
• Request restriction of processing
• Request portability (where applicable)

B) EEA/UK Rights

If you are in the EEA/UK, you also have the right to lodge a complaint with your local data protection authority.

C) California Privacy Rights (If Applicable)

California residents may have rights to know, access, delete, and opt out of certain “sales” or “sharing” of personal information under applicable law.

We do not sell your personal information in the traditional sense. If this changes, we will update this policy and provide required opt-out mechanisms.

9) Children’s Privacy

The Service is not intended for children under 13 (or a higher age threshold where required by local law). We do not knowingly collect Personal Data from children. If you believe a child has provided Personal Data, contact us and we will take steps to delete it.

10) Third-Party Links

Our Service may contain links to third-party sites. We are not responsible for the privacy practices of third parties. Please review their policies before providing information.

11) International Transfers

If you access the Service from outside the United States, your information may be processed in the United States or other jurisdictions where we and our Service Providers operate. By using the Service, you understand your information may be transferred to countries with different data protection laws.

12) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Effective date.” If changes are material, we may provide additional notice.

13) Contact Us

If you have any questions about this Privacy Policy or your data, contact: